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Job reference
8199/10058/242435
Company Name
Theau Technical Live
Salary
35000 INR
Location
Kollam, India
Country
India
Industry sector
Administration
Job start date
ASAP
Posted date
04/07/2023
Experience Level
Not applicable
Job type
Permanent | Full Time
Remote / Hybrid
No
Responsibilities:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
Share Your Updated CV On Whatsapp9257281188
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